Does Incivility Cost? Examining the Effects of Incivility in Service Settings

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dc.authoridBaş, Ayşe Banu Elmadağ/0000-0002-3611-3977|Okan, Mehmet/0000-0002-9303-5768
dc.authorwosidBaş, Ayşe Banu Elmadağ/N-9605-2013
dc.authorwosidOkan, Mehmet/K-2655-2016
dc.contributor.authorOkan, Mehmet
dc.contributor.authorBas, A. Banu Elmadag
dc.contributor.authorSezgin, Selime
dc.date.accessioned2024-07-18T20:40:07Z
dc.date.available2024-07-18T20:40:07Z
dc.date.issued2016
dc.departmentİstanbul Bilgi Üniversitesien_US
dc.description18th Academy-of-Marketing-Science (AMS) World Marketing Congress -- JUL 14-18, 2015 -- Acad Marketing Sci, Bari, ITALYen_US
dc.description.abstract[Abstract Not Available]en_US
dc.description.sponsorshipUniv Bari Aldo Moroen_US
dc.identifier.doi10.1007/978-3-319-29877-1_170
dc.identifier.endpage878en_US
dc.identifier.isbn978-3-319-29877-1
dc.identifier.isbn978-3-319-29876-4
dc.identifier.issn2363-6173
dc.identifier.scopus2-s2.0-85125166836en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage877en_US
dc.identifier.urihttps://doi.org/10.1007/978-3-319-29877-1_170
dc.identifier.urihttps://hdl.handle.net/11411/6984
dc.identifier.wosWOS:000392200400170en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherSpringer Int Publishing Agen_US
dc.relation.ispartofRediscovering The Essentiality of Marketingen_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.titleDoes Incivility Cost? Examining the Effects of Incivility in Service Settingsen_US
dc.typeConference Objecten_US

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