The applicability and impact of Enterprise Resource Planning (ERP) systems: Results from a mixed method study on Make-To-Order (MTO) companies

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dc.WoS.categoriesComputer Science, Interdisciplinary Applicationsen_US
dc.contributor.authorAslan, Bulut
dc.contributor.authorStevenson, Mark
dc.contributor.authorHendry, Linda C.
dc.date.accessioned2020-12-22T12:54:11Z
dc.date.available2020-12-22T12:54:11Z
dc.date.issued2015-06
dc.description.abstractThe effect of a Make-To-Order (MTO) production strategy on the applicability and impact of Enterprise Resource Planning (ERP) systems is investigated through a mixed method approach comprised of an exploratory and explanatory survey followed by three case studies. Data on Make-To-Stock (MIS) companies is also collected as a basis for comparison. The exploratory data demonstrates, for example, that MTO adopters of ERP found the system selection process more difficult than MTS adopters. Meanwhile, a key reason why some MTO companies have riot adopted ERP is that it is perceived as unsuitable. The explanatory data is used to test a series of hypotheses on the fit between decision support requirements, ERP functionality, and company performance. In general, a poor fit between the decision support requirements of MTO companies and ERP functionality is identified, although certain modules can lead to performance improvements - most notably for Customer Enquiry Management (CEM). MIS companies make more use of planning tools within ERP systems, and it is concluded that production strategy is an important contextual factor affecting both applicability and impact. Follow-up cases with two MTO adopters and one MTO non-adopter develop a deeper understanding of the survey results. For example, in one adoption case, a system was rented to minimise the consequences of making a poor selection decision. Future research could explore how more MTO-specific planning concepts can be embedded within ERP systems to improve alignment. (C) 2015 Published by Elsevier B.V.en_US
dc.fullTextLevelFull Texten_US
dc.identifier.doi10.1016/j.compind.2014.10.003
dc.identifier.issn1872-6194
dc.identifier.issn0166-3615
dc.identifier.scopus2-s2.0-84928599698en_US
dc.identifier.urihttps://hdl.handle.net/11411/2958
dc.identifier.urihttps://doi.org/10.1016/j.compind.2014.10.003
dc.identifier.wosWOS:000354583400011en_US
dc.identifier.wosqualityQ1en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.nationalInternationalen_US
dc.numberofauthors3en_US
dc.pages127-143en_US
dc.publisherElsevieren_US
dc.relation.ispartofComputers In Industryen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectEnterprise Resource Planning (ERP) systemsen_US
dc.subjectMake-To-Order (MTO)en_US
dc.subjectMixed method studyen_US
dc.subjectCase studyen_US
dc.subjectSurveyen_US
dc.titleThe applicability and impact of Enterprise Resource Planning (ERP) systems: Results from a mixed method study on Make-To-Order (MTO) companies
dc.typeArticle
dc.volume70en_US

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