Construction and presentation of communication consultancy expertise: Turkish perspective

Küçük Resim Yok

Tarih

2018

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Elsevier Science Inc

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

The purpose of this study is to contribute to the literature on the construction of public relations consultancy expertise in the local context, by applying Erving Goffman's impression management concept, as elaborated in The Presentation of Self in Everyday Life (1959), to understand how the specific scripts co-created in consultant-client interaction at the front and the back stages of the Turkish PR consultancy industry guide the practice. The study is based on 30 semi-structured in-depth interviews with prominent consultants in the industry, most of whom are also the founders and owners of PR agencies in Turkey. The findings of the study demonstrate the shortcomings of the Turkish PR consultancy industry in the presentation of its expertise, underlining the need to develop mechanisms for validating this expertise. The insights of the study have practical implications for overcoming the specific challenges that impair proper presentation of industry and consultancy expertise.; This is the first Turkish study that provides an analysis of PR consultancy expertise, deepening the understanding about the collective identity of the Turkish PR consultancy industry.

Açıklama

Anahtar Kelimeler

Public Relations, Pr Consultancy, Communication Consultancy, Erving Goffman, Impression Management, Public-Relations, Crisis Communication, Management, Identity, Culture, Agencies, Impact

Kaynak

Public Relations Review

WoS Q Değeri

Q2

Scopus Q Değeri

Q1

Cilt

44

Sayı

5

Künye