Organizational Enablers of Data-Driven Digital Transformation: A Case Study from Banking Industry

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dc.authoridTongarlak, Mustafa Hayri/0000-0002-4812-2539
dc.authorwosidTongarlak, Mustafa Hayri/AAM-8568-2020
dc.contributor.authorArsal, Riza Ergun
dc.contributor.authorDurdu, Huseyin Tolga
dc.contributor.authorTongarlak, Mustafa Hayri
dc.date.accessioned2024-07-18T20:47:27Z
dc.date.available2024-07-18T20:47:27Z
dc.date.issued2022
dc.departmentİstanbul Bilgi Üniversitesien_US
dc.descriptionIEEE-Technology-and-Engineering-Management-Society (IEEE TEMS) Technology and Engineering Management Conference - Europe (IEEE TEMSCON EUROPE) -- APR 25-29, 2022 -- Izmir, TURKEYen_US
dc.description.abstractDigital transformation has become a high priority strategic initiative for organizations that aims to utilize data-driven decision-making capabilities to improve business performance. This study investigates the organizational enablers of a data-driven transformation initiative through a case study conducted over two years in a consumer bank in Turkey. Our findings indicate that top management support, collaboration among stakeholders and possessing high levels of data and digital literacy are paramount to the success of such initiatives. While management support has been found to have stronger impact in the initial stages of the process, collaboration within and between all functions as well as data and digital literacy prove to be more critical in later stages. Our study also reveals that data literacy is a harder to develop skillset yet more important than digital literacy in instilling a data-driven decisionmaking culture.en_US
dc.description.sponsorshipIEEE Technol & Engn Management Socen_US
dc.identifier.doi10.1109/TEMSCONEUROPE54743.2022.9802044
dc.identifier.endpage216en_US
dc.identifier.isbn978-1-6654-8313-1
dc.identifier.scopus2-s2.0-85134229000en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.startpage210en_US
dc.identifier.urihttps://doi.org/10.1109/TEMSCONEUROPE54743.2022.9802044
dc.identifier.urihttps://hdl.handle.net/11411/7793
dc.identifier.wosWOS:000851402000034en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherIEEEen_US
dc.relation.ispartof2022 Ieee Technology and Engineering Management Conference (Temscon Europe)en_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectDigital Transformationen_US
dc.subjectData-Driven Decision-Makingen_US
dc.subjectTop Management Supporten_US
dc.subjectCollaborationen_US
dc.subjectData Literacyen_US
dc.subjectCase Studyen_US
dc.subjectBanking İndustryen_US
dc.subjectBig Data Analyticsen_US
dc.subjectTechnologyen_US
dc.subjectModelen_US
dc.titleOrganizational Enablers of Data-Driven Digital Transformation: A Case Study from Banking Industry
dc.typeConference Object

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