Poductivity management in an academic library: performance measurement at Bilgi Library

Basit Öğe Kaydı
dc.contributor.advisorAlbayrakoğlu, Murat
dc.contributor.authorOrancı, Vildan
dc.date.accessioned2023-01-12T13:23:13Z
dc.date.available2023-01-12T13:23:13Z
dc.date.issued2005
dc.department[…]en_US
dc.description.abstractThis project is about how productivity management is done in academic libraries and applications of performance measurement at Istanbul Bilgi University Library. The definitions of productivity and performance measurement in service organizations are given in the first chapter. Then the definition, the mission and the goals of academic libraries are defined in second chapter. Also it was given information about Bilgi University library covering the collection, staff, the divisions and user profile. The third chapter covers the techniques of performance measurement. The aim of measurement, the methods of the measurement and the performance indicators are also mentioned in this chapter. The importance of performance indicators is also emphasized. Lastly, survey methods which are the one of the most important tools of performance measurement are discussed. In the next chapter, performance measurement of Bilgi library starts. First, the definition of performance indicators are given then it is explained how to be calculated through statistical data of Bilgi University library. The last chapter is consist of the explaining the results of the questionnaire for this project.en_US
dc.identifier.urihttps://hdl.handle.net/11411/4953
dc.language.isoenen_US
dc.nationalInternationalen_US
dc.programMBAen_US
dc.publisherİstanbul Bilgi Üniversitesien_US
dc.relation.publicationcategoryTezen_US
dc.rightsinfo:eu-repo/semantics/openAccessen
dc.sponsored.EUNoen_US
dc.sponsored.TUBITAKNoen_US
dc.titlePoductivity management in an academic library: performance measurement at Bilgi Libraryen_US
dc.typeThesisen_US

Dosyalar

Orijinal paket
Listeleniyor 1 - 1 / 1
Küçük Resim
İsim:
Poductivity management in an academic library performance measurement at Bilgi Library.pdf
Boyut:
385.03 KB
Biçim:
Adobe Portable Document Format
Açıklama:
İndir
Lisans paketi
Listeleniyor 1 - 1 / 1
Küçük Resim Yok
İsim:
license.txt
Boyut:
1.71 KB
Biçim:
Item-specific license agreed upon to submission
Açıklama:
İndir

Koleksiyon

Graduate Programs Institute Thesis Collection