A Digital Capability Maturity Model Based on the Hesitant Fuzzy Linguistic Variables

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dc.authorscopusid51060964600
dc.authorscopusid57262051500
dc.authorscopusid33767781500
dc.contributor.authorChen, C.-T.
dc.contributor.authorOva, A.
dc.contributor.authorHung, W.-Z.
dc.date.accessioned2024-07-18T20:16:43Z
dc.date.available2024-07-18T20:16:43Z
dc.date.issued2022
dc.descriptionInternational Conference on Intelligent and Fuzzy Systems, INFUS 2021 -- 24 August 2021 through 26 August 2021 -- -- 264409en_US
dc.description.abstractFaced with the development of emerging digital technologies and products in recent years, digital transformation became an important issue for enterprises to improve the operational efficiency of enterprises, customer satisfaction and construct new business models. Generally speaking, companies must understand the capabilities of the digital transformation before they can make a specific strategy for digital transformation. The maturity model is an effective tool for evaluating the digital capabilities of enterprises. However, the maturity evaluation of digital capabilities must consider multiple experts and influencing factors in the evaluation process. Because the subjective opinions of experts always are fuzziness and uncertainties, it is reasonable for experts to use the linguistic variables to express their opinions. Experts use the hesitant fuzzy linguistic variables can be flexible to describe their subjective opinions. Therefore, this paper constructed a digital capability maturity assessment model based on hesitant fuzzy linguistic variables. Based on the hesitant fuzzy linguistic variables, we proposed a linguistic decision-making method in this paper to deal with digital capability maturity evaluation problem. Finally, an example will be implemented to illustrate the computational process to enhance the practical value of the proposed model. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.en_US
dc.identifier.doi10.1007/978-3-030-85626-7_80
dc.identifier.endpage695en_US
dc.identifier.isbn9783030856250
dc.identifier.issn2367-3370
dc.identifier.scopus2-s2.0-85115061680en_US
dc.identifier.scopusqualityQ4en_US
dc.identifier.startpage687en_US
dc.identifier.urihttps://doi.org/10.1007/978-3-030-85626-7_80
dc.identifier.urihttps://hdl.handle.net/11411/6215
dc.identifier.volume307en_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherSpringer Science and Business Media Deutschland GmbHen_US
dc.relation.ispartofLecture Notes in Networks and Systemsen_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectDigital Capability Maturity Modelen_US
dc.subjectDigital Transformationen_US
dc.subjectHesitant Fuzzy Linguistic Variablesen_US
dc.subjectLinguistic Variablesen_US
dc.titleA Digital Capability Maturity Model Based on the Hesitant Fuzzy Linguistic Variablesen_US
dc.typeConference Objecten_US

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