Yazar "Yeniaras, Volkan" seçeneğine göre listele

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    Is market learning the missing link between family involvement - firm performance relationship? A resource-based perspective
    (Springer, 2017) Yeniaras, Volkan; Sener, Pinar; Unver, Suheyl
    Drawing on previous literature on proposing that there exists a positive relationship between family involvement and firm performance, this study refines the explanatory role of market learning in explaining the relationship between family involvement and firm performance to be conditional to firm age and environmental turbulence. The data from 344 small-medium enterprises show that family involvement is positively related to market exploitation while family involvement is negatively related to market exploration as family firms age. Also, we provide empirical evidence that family involvement is positively related to firm performance in turbulent environments through market exploration irrespective of the firm's age. Conversely, family involvement is positively related to firm performance through market exploitation in less turbulent environments irrespective of firm age. This study provides empirical evidence of the market exploration and exploitation capabilities may be the capabilities that glue family involvement to firm performance.
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    Revisiting the Mediating Effect of Entrepreneurial Behaviour on Proactiveness - Performance Relationship: The Role of Business Ties and Competitive Intensity
    (Wiley Periodicals, Inc, 2016) Yeniaras, Volkan; Unver, Suheyl
    Drawing on previous literature proposing that entrepreneurial orientation (EO) - performance relationship is mediated by entrepreneurial activity, we examine the mediating role that exploratory and exploitative innovation plays in proactiveness-new product performance association. We complement the literature concerning the EO-performance relationship with the introduction of business ties and competitive intensity that the mediation effect is conditioned to. While data from 344 small-medium enterprises indicate the mediation effects, we provide empirical evidence that these mediation effects are conditional to the strategic resources and external stimuli. In this context, whereas the mediation effect of exploratory innovation in the proactiveness-new product performance relationship is not conditional to either business ties or competitive intensity, we show that exploitative innovation mediates this relationship only in the presence of business ties irrespective of competitive intensity level.
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    Techno-Insecurity, Emotional Exhaustion and Job Performance: A Recommended Theoretical Framework
    (2023) Altıniğne, Neşenur; Yeniaras, Volkan
    Firms become increasingly dependent on information and communication technologies. While the extant literature focuses on the benefits of implementing and using such technologies, technology infusion in a high-touch service environment may become a double-edged sword. Drawing on job demands-resources and regulatory focus theories, this study proposes a theoretical framework and a set of propositions, which may help mitigate the adverse effects of techno-insecurity on emotional exhaustion, customer service performance, and productive work behavior. These propositions seek to promote research that gives a more comprehensive background of the technological problems that enterprises may experience when trying to increase customer service performance.