Performance Management Systems: Task-Contextual Dilemma Owing to the Involvement of the Psychological Contract and Organizational Citizenship Behavior

dc.authoridÖZÇELİK, GAYE/0000-0002-7130-8534
dc.authorwosidÖZÇELİK, GAYE/U-9106-2018
dc.contributor.authorOzcelik, Gaye
dc.contributor.authorUyargil, Cavide B.
dc.date.accessioned2024-07-18T20:47:30Z
dc.date.available2024-07-18T20:47:30Z
dc.date.issued2019
dc.departmentİstanbul Bilgi Üniversitesien_US
dc.description.abstractThe two dimensions of the performance management system, namely task and contextual performance have received the most attention from various scholars with regard to their contributive role in employees' goal accomplishment. It has been the case for decades that in addition to task performance; employers have started to use competency evaluations, which usually involve contextual performance dimensions as well. Organizational citizenship behavior (OCB) and the psychological contract (PC) have become more intertwined with performance management systems. The objective of this study is to assess whether competency frameworks in performance management systems are actually incorporating OCBs and PC dimensions. The competency definitions and behavioral indicators within the performance management handbooks of 10 organizations were considered as the data set. The findings reveal that many terms of OCB and PC dimensions are embedded in the competency frameworks. This introductory paper provides important insights helping to restructure the PMS domain in which both task and discretionary behaviors are taken into account when appraising employee success.en_US
dc.identifier.doi10.1111/emre.12167
dc.identifier.endpage362en_US
dc.identifier.issn1740-4754
dc.identifier.issn1740-4762
dc.identifier.issue2en_US
dc.identifier.scopus2-s2.0-85041190051en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage347en_US
dc.identifier.urihttps://doi.org/10.1111/emre.12167
dc.identifier.urihttps://hdl.handle.net/11411/7820
dc.identifier.volume16en_US
dc.identifier.wosWOS:000471723000011en_US
dc.identifier.wosqualityQ4en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherWiley Periodicals, Incen_US
dc.relation.ispartofEuropean Management Reviewen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectOrganizational Citizenship Behavior (Ocb)en_US
dc.subjectPsychological Contract (Pc)en_US
dc.subjectPerformance Management System (Pms)en_US
dc.subjectCompetenciesen_US
dc.subjectBehavioral İndicatorsen_US
dc.subjectGood Soldieren_US
dc.subjectEmployeeen_US
dc.subjectSuggestionsen_US
dc.subjectPerceptionsen_US
dc.subjectObligationsen_US
dc.subjectStrategyen_US
dc.subjectJusticeen_US
dc.subjectImpacten_US
dc.subjectWorken_US
dc.titlePerformance Management Systems: Task-Contextual Dilemma Owing to the Involvement of the Psychological Contract and Organizational Citizenship Behavior
dc.typeArticle

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