An investigation of tipping behavior as a major component in service economy: The case of taxi tipping

Basit Öğe Kaydı
dc.authoridAydin, Asli/0000-0002-9145-386X
dc.contributor.authorAydin, Asli Elif
dc.contributor.authorAcun, Yuksel
dc.date.accessioned2024-07-18T20:56:06Z
dc.date.available2024-07-18T20:56:06Z
dc.date.issued2019
dc.departmentİstanbul Bilgi Üniversitesien_US
dc.description.abstractTipping is considered a thought-provoking economic practice since several factors have a role in determining the amount of tip that is left. This study aims to gain an in-depth understanding of tipping conduct within taxi industry. Initially a review of research on determinants of tipping is made. The particulars of tipping in taxi domain are scrutinized using real observations of 1482 taxi rides. The impact of factors that relate to the size of the taxi fare, interaction between the customer and the driver, status seeking, and gender are analyzed. It is found that total distance traveled during the taxi ride, making conversation with the customer, type of the taxi cab, customers' clothing style, customers' chosen seat and customers' gender exert a significant influence on tipping behavior.en_US
dc.identifier.doi10.1016/j.socec.2018.12.011
dc.identifier.endpage120en_US
dc.identifier.issn2214-8043
dc.identifier.issn2214-8051
dc.identifier.scopus2-s2.0-85059482394en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage114en_US
dc.identifier.urihttps://doi.org/10.1016/j.socec.2018.12.011
dc.identifier.urihttps://hdl.handle.net/11411/8863
dc.identifier.volume78en_US
dc.identifier.wosWOS:000457639500014en_US
dc.identifier.wosqualityQ3en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherElsevier Science Incen_US
dc.relation.ispartofJournal of Behavioral and Experimental Economicsen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectTipping Behavioren_US
dc.subjectService Economyen_US
dc.subjectTaxi Tippingen_US
dc.subjectWeather Conditionsen_US
dc.subjectEthnic-Differencesen_US
dc.subjectSocial Normen_US
dc.subjectRestauranten_US
dc.subjectCustomersen_US
dc.subjectTipen_US
dc.subjectGratuitiesen_US
dc.subjectServeren_US
dc.subjectColoren_US
dc.subjectExplanationsen_US
dc.titleAn investigation of tipping behavior as a major component in service economy: The case of taxi tippingen_US
dc.typeArticleen_US

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