The transformative effects of digital technologies on the product design practices of servitizing manufacturers

Basit Öğe Kaydı
dc.WoS.categoriesArten_US
dc.authorid0000-0002-7878-9641en_US
dc.contributor.authorSayar, Deniz
dc.contributor.authorEr, Özlem
dc.date.accessioned2021-02-23T08:53:05Z
dc.date.available2021-02-23T08:53:05Z
dc.date.issued2019
dc.description.abstractDigital technologies have enabled manufacturing companies to extend their product-based portfolios with innovative service offerings. Various aspects of this shift have been explored from a service and system design perspective. However, the transformative effects of the deployment of digital technologies on product design practices, particularly in manufacturing firms have been relatively neglected. To explore this issue, semi-structured interviews were conducted with 22 manufacturing industry experts. Four product design practices that underwent a change process as a result of digital transformation were identified: Modifying product designs to enable diverse servicing options at the outset, redefining the role of customer data in the design process, focusing on the outcomes to facilitate cocreation, and designing feedback mechanisms about the past and current product status. The articulation of these themes contribute to the design literature on the effects of digital transformation, as well as to the literature on service transitions in manufacturing firms.en_US
dc.fullTextLevelFull Texten_US
dc.identifier.doi10.1080/14606925.2019.1594924en_US
dc.identifier.issn1756-3062
dc.identifier.issn1460-6925
dc.identifier.scopus2-s2.0-85067192917en_US
dc.identifier.urihttps://hdl.handle.net/11411/3273
dc.identifier.urihttps://doi.org/10.1080/14606925.2019.1594924
dc.identifier.wosWOS:000470072200137en_US
dc.identifier.wosqualityQ2en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.nationalInternationalen_US
dc.numberofauthors2en_US
dc.pages2007-2017en_US
dc.publisherROUTLEDGE JOURNALSen_US
dc.relation.ispartofDESIGN JOURNALen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectDigital technologiesen_US
dc.subjectManufacturing industryen_US
dc.subjectProduct designen_US
dc.subjectServitizationen_US
dc.titleThe transformative effects of digital technologies on the product design practices of servitizing manufacturersen_US
dc.typeArticleen_US
dc.volume22en_US

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