Supervisor experience and cybersecurity response in aviation organizations using a two-wave exploratory design

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dc.authorid0000-0002-3472-394X
dc.contributor.authorMizrak, Filiz
dc.contributor.authorMizrak, Kagan Cenk
dc.contributor.authorElbir, Umut
dc.date.accessioned2026-04-04T18:56:04Z
dc.date.available2026-04-04T18:56:04Z
dc.date.issued2025
dc.departmentİstanbul Bilgi Üniversitesi
dc.description.abstractAs cybersecurity threats continue to intensify across safety-critical industries, the aviation sector faces unique challenges due to its high digital dependency and human-centered operational environments. This study investigates how aviation supervisors in T & uuml;rkiye perceive and respond to cybersecurity incidents involving employees, focusing on the psychological dimensions of leadership under pressure. Using a two-wave mixed-method design, data were collected from 300 supervisors through structured surveys and open-ended reflections on recent cybersecurity-related incidents. Thematic analysis identified common incident types such as phishing, password negligence, and unauthorized device use, along with eight distinct supervisory response strategies. Supervisors rated their actions on stressfulness and effectiveness, and K-means cluster analysis revealed three psychological response profiles. Multinomial logistic regression showed that psychological distress and time pressure were significant predictors of unfavorable experiences, while organizational cybersecurity support reduced the likelihood of high stress and low perceived effectiveness. These findings contribute to psychosocial risk and critical incident theory by highlighting cybersecurity incidents as emotionally significant events and underscore the need for supervisor training that integrates emotional resilience and cyber preparedness.
dc.identifier.doi10.1371/journal.pone.0330942
dc.identifier.doi10.1371/journal.pone.0330942
dc.identifier.issn1932-6203
dc.identifier.issue8
dc.identifier.pmid40853990
dc.identifier.scopus2-s2.0-105014205146
dc.identifier.scopusqualityQ1
dc.identifier.urihttps://doi.org/10.1371/journal.pone.0330942
dc.identifier.urihttps://hdl.handle.net/11411/10656
dc.identifier.volume20
dc.identifier.wosWOS:001558828500012
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.language.isoen
dc.publisherPublic Library Science
dc.relation.ispartofPlos One
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_WoS_20260402
dc.snmzKA_Scopus_20260402
dc.subject[Keyword Not Available]
dc.titleSupervisor experience and cybersecurity response in aviation organizations using a two-wave exploratory design
dc.typeArticle

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