Varnali, K.Ersoy, E.Tanriverdi, S.G.Terzi, E.2024-07-182024-07-18201797833195154589783319515434https://doi.org/10.1007/978-3-319-51545-8_7https://hdl.handle.net/11411/6245[No abstract available]eninfo:eu-repo/semantics/closedAccessCase study 7: Managing social media communications at Garanti BankBook Chapter2-s2.0-8503321023210.1007/978-3-319-51545-8_7106N/A99